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Gulf Pharmaceutical Industries (Julphar) and all of its subsidiary companies (together referred to as “Julphar”) respects your privacy interests and operate this website (“Website”) by using principles regarding protection of personal information. This Privacy Policy describes our practices in connection with information that we or our service providers collect through the Website or application operated and controlled by us from which you are accessing this Privacy Policy.

We have taken reasonable steps to ensure the integrity and confidentiality of personal identifiable information that you may provide while using the Website. Our Privacy Policy is organized in the following sections.


1. Introduction and general terms

This Privacy Policy explains the following:

What information Julphar may collect about or from you?

How Julphar will use the information it collects about or from you?

When Julphar may use your details to contact you?

• Whether Julphar will disclose your details to anyone third party?

• Your choices regarding the personal information you provide to Julphar

• The use of cookies on the Website and how you can exercise your choices in relation to those cookies


2. Log files

Our web server collects and saves the information customarily logged by World Wide Web server software. Our logs contain the following information for each request: date, time, originating IP address and domain name, object requested and completion status of the request.

We use these logs to help improve our service by evaluating the level of demand for our site and the types of errors that occur. These logs may be kept for an indefinite length of time, used at any time and in any way necessary to prevent security breaches and to ensure the integrity of the data on our servers.


3. Use of Collected Information

We are committed to safeguarding your personal information. Whenever you provide such information, we are legally obliged to use your information in line with applicable laws concerning the protection of personal information.

Any information we gather, whether submitted voluntarily or collected automatically, will be used for our internal purposes only. It is Julphars’ policy not to disclose or to sell any information to third parties. Notwithstanding this policy, Julphar retains the right to disclose collected information if required to do so by law or if acting in good faith with belief that such disclosure is necessary to protect our rights or property or to respond to an emergency situation.


4. Will Julphar share your personal information with anyone else?

4.1 We will only use your information within Julphar for the purposes for which it was obtained. Julphar will not, under any circumstances, share or sell your personal data to any third party for marketing purposes and you will not receive offers from other companies or organizations as a result of giving your details to us.

4.2 Where required by applicable law, we will obtain your consent to our use of your personal information at the point of information collection. We may also use information from or about you as necessary to perform a contract, to comply with a legal obligation (etc., for complying with our pharmacovigilance obligations, reporting to government bodies for tax purposes or law enforcement agencies for the prevention and detection of crime), or for our legitimate business interests.


5. Offensive or inappropriate content placed on the Website

5.1 If you post or send offensive, inappropriate or objectionable content to or anywhere on the Website or otherwise engage in any disruptive behavior, we may use your personal information to stop such behavior.

5.2 Where Julphar reasonably believes that you are or may be in breach of the law (etc. content you have posted may be defamatory), we may use your personal information to inform relevant third parties such as your employer, Internet provider or law enforcement agencies about that content and or your relevant behavior.


6. How long will Julphar keep your personal information?

We will hold your personal information on our systems for as long as is necessary for the relevant activity.


7. What is Julphars’ policy on allowing you to update, correct, or delete your personal information?

7.1 The accuracy of your information is really important to us. We want to ensure that we are able to communicate with you in ways that you are happy with, and to provide you with information that is of interest. If you wish to change how we communicate with you, or update the information we hold, then please contact us.

7.2 You may also opt out of marketing emails at any time by clicking the unsubscribe link in any marketing email from Julphar. You have the right to request a copy of the personal information we hold about you and to have any inaccuracies corrected. Please address requests and questions about this or any other question about this Privacy Policy by writing to us at our registered email address: info@julphar.net. We will respond to your request as soon as reasonably practicable and no later than one month after receipt. If circumstances cause any delay in our response, you will be promptly notified and provided a date for our response.


8. Cookies Policy – information Julphar collects from your computer or mobile device

Read our cookies policy here: Our Cookie Policy 

What is a cookie?

Cookies are small text files on your device. They are made by your web-browser when you visit a website. Every time you go back to that website, your browser will send the cookie file back to the website’s server. Cookies are useful because they allow a website to recognize a user’s device. You can find more information about cookies at: www.allaboutcookies.org and www.youronlinechoices.eu. For a video about cookies visit www.google.co.uk/goodtoknow/data-on-the-web/cookies

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the users’ experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

Why does Julphar use cookies?

Like many websites, Julphar uses cookies in order to provide you with a more personalized web service. Cookies help us identify which bits of our website people are using, and help us do work on those sections of the website to improve the user experience.

We also use cookies to help show content on our site, which is relevant to you and your interests. Information supplied in cookies also allows us to measure the effectiveness of online marketing campaigns for Julphar. This enables us to ensure any money we spend on digital marketing gives us a good return in investment.


9. Contacting Julphar

Gulf Pharmaceutical Industries (Julphar) located at P.O. Box 997 Airport Road, Digdaga, Ras Al Khaimah, United Arab Emirates is the company responsible for collection, use, and disclosure of personal information under this Privacy Policy.

If you have any questions about this Privacy Policy, please contact us via the contact form on our Contact Us page


10. Changes to Julphars’ Privacy Policy

This Privacy Policy may be updated from time to time so you may wish to check it each time you submit personal information to Julphar. The date of the most recent revisions will appear on this page. If you do not agree to these changes, please do not continue to use the Website to submit personal information to Julphar. If material changes are made to the Privacy Policy we will notify you by placing a prominent notice on the Website.

This website intends to use cookies to improve the site and your experience. By continuing to browse the site you are agreeing to accept our use of cookies. If you require further information and/or do not wish to have cookies placed when using the site, refer to our Cookie Policy.